I am happy to announce that the core system conversion is behind us and we are now utilizing the new software and benefiting from all it has to offer. Our new online and mobile banking platforms have been well received by members who are able to effortlessly monitor account activity, conduct transactions, set up alerts, apply for loans, and send secure messages. As we continue to improve member service while reducing costs, we are updating our debit card program and discontinuing the ATM card program.
Starting this fall, Shazam will process debit card transactions and manage fraudulent debit card transactions. As part of this switch, members will receive a newly redesigned debit card, please watch your mailbox for a letter explaining the details and timeline of this program.
Members who actively use the ATM card will receive details on how to open a checking account to qualify for the new debit card.
As part of the debit card program upgrade, we will no longer be affiliated with the CO-OP surcharge free ATM network. Effective November 4, there will be a $2.50 fee for all ATM transactions performed at any non- Wellness Federal Credit Union ATM’s. Please visit our ATM Locator for a list of WFCU free ATM locations.
We are looking forward to our new relationship with Shazam and I am confident that members will benefit from the debit card upgrade. As always, we appreciate your trust in us and thank you for allowing us to serve your financial needs.
Cheryl A. Calabrese
Chief Executive Officer
Wellness Federal Credit Union