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CEO’s Message

Happy Summer!

For most, summer is a time to relax and enjoy, however, we continue working to improve our products and services and to enhance the privacy and security of member’s data. To that end, I am excited to announce that we recently enabled our Mastercard debit cards for mobile wallets. Members can add our debit card to their Apple Pay or Google Pay wallets and utilize the contactless payment option at millions of checkout terminals. Mobile wallets are a safe and secure payment method since your debit card data is not transmitted to the merchant and you don’t need to use your physical card. For those not familiar with mobile wallets, please visit our Mobile Wallets page.

Member privacy and data security is one of my top priorities, and we are constantly reviewing our systems. Recently we enclosed the Branch Supervisor’s office at our Main Branch to ensure member privacy when conducting business. This fall we will be offering a secure online file transfer option for members. Members will be able to upload documents and forms containing sensitive information to our staff thru a secure portal. This new system accepts pdf and jpg formats which will allow you to use your phone to scan and upload documents.

To continue offering our members relevant products and services, this fall we will be conducting a member satisfaction survey. Surveys will be sent via email to all WFCU members with a current email address on file. Please take a few minutes to complete the survey so that we know what is important to you.

We appreciate the opportunity to serve your financial needs and the trust you put in us. We wish you a happy and safe summer.

Best Regards,


Cheryl A. Calabrese
Chief Executive Officer
Wellness Federal Credit Union

 

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