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Routing # 211977320

Merger

A warm welcome to our new members!


from American Eagle Financial Credit Union


Dear New American Eagle Financial Credit Union Members,

We are delighted to welcome you to the American Eagle family! The merger between Wellness Federal Credit Union (WFCU) and American Eagle Financial Credit Union became official on June 30, 2024. This merger blends the best of both worlds, combining our strengths and resources to provide even better products and services. Importantly, your member vote and support were essential in making this exciting news possible. With our rich histories, shared goals, and common purpose, we look forward to a bright future in pursuit of Financial Freedom for our membership.

Since our founding as East Hartford Aircraft Federal Credit Union in 1935, we have grown to more than 180,000 members across Hartford, Middlesex, Tolland, and New Haven counties in Connecticut and Hampden County in Massachusetts. The value proposition at American Eagle is a byproduct of a deliberate focus on our members, our team, and the communities we serve. Our skilled team members are deeply engaged and committed to delivering excellent service and support. Moreover, our culture is rooted in belonging, personal growth, learning, and development. As the largest community credit union in Connecticut, American Eagle FCU is deeply committed to raising up individuals, families, and the larger community with an impressive record of volunteerism and giving. 

Some benefits you can expect as a member of American Eagle Financial Credit Union are higher deposit rates and robust lending services to meet the financial needs in your life, plus a competitive fee structure congruent with your experience at Wellness FCU. Please continue to bank at Wellness FCU branches. In late 2024, we will notify you about your ability to access American Eagle’s convenient services, including 16 retail branches, flexible hours of operation in our ATM/VTM network, remote deposit capture, instant-issue Debit cards, and online account-opening capabilities. You can schedule appointments with our team at your convenience and receive support through our Call Center. We also provide wealth management consultation and can help our membership understand the nuances of credit reporting and recommend score improvement strategies.

Over the years, American Eagle FCU has received numerous awards for our service and work in the community. For nine consecutive years, we have been recognized as the "Best Credit Union" by the Hartford Courant Readers' Poll.  We also earned first place in the 2022 Hartford Courant poll as "Best Community Bank.” 

And the list goes on. The Credit Union National Association (CUNA) selected American Eagle to receive the Louise Herring Philosophy-in-Action Member Service Award for our Credit-Builder Program and Simple Checking account.  Moreover, CUNA also recognized our Cash Back to the Community Program with the Dora Maxwell Social Responsibility Community Service Award for the impact we create in giving back to our local community. In addition, we recently received the ERM Global Award of Distinction from the Risk and Insurance Management Society to highlight the care we take to protect our members' data and information. The Warren Group has also consistently recognized us as Top Mortgage Producer. 
 
As you can see, we have so much to be proud of in our collective work at American Eagle Financial Credit Union. As we move forward, know how excited we are to join forces with the WFCU membership and team! We answer the call each day in pursuit of delivering Financial Freedom, and we look forward to identifying your needs and offering solutions. Remember, you are an owner of the Credit Union, and we are grateful for your membership and appreciate the trust you place in us each day.

Welcome to American Eagle!

Sincerely,
Howard Brady                        
President & CEO                                        
American Eagle Financial Credit Union  

Cheryl Calabrese
CEO
Wellness Federal Credit Union

FAQs
We realize members have many questions about the merger. However, we are in the middle of the merger process and details are still evolving. As information becomes available, we will update this webpage. Below are answers to some basic questions that we hope will help WFCU members understand how much they will benefit from the proposed merger.

updated June 30, 2024

Wellness FCU members will continue to utilize the Wellness branches and communication channels for servicing accounts. WFCU accounts will be converted into American Eagle FCU accounts by the end of 2024. Members will receive detailed information and instructions in advance of the conversion date.

Not yet, but before the end of 2024, all Wellness FCU accounts will be converted into American Eagle FCU system. Once the account conversion happens, our members will automatically be American Eagle FCU members with American Eagle FCU accounts. An exact date will be communicated in the upcoming months.

NOTE: Any NEW membership applications, checking accounts or NEW loan applications will be opened by American Eagle FCU in Wellness FCU branches after July 1.

 

After the account conversion, scheduled to be complete in late 2024, WFCU accounts will be converted into American Eagle FCU system. You will receive detailed information with instructions before the conversion date. After the conversion, members will have American Eagle FCU branch access and utilize American Eagle FCU products and services.

You can visit American Eagle FCU branches after the conversion date in late 2024. You will receive detailed information prior to the conversion date.

You can use American Eagle FCU network ATMs after the conversion date in late 2024.

The Wellness FCU branch located at 15 Van Dyke Ave. and the branch located inside Hartford Hospital will remain open with the same hours of service.  Wellness FCU staff will continue to staff the branches and service the members.

You will begin to notice a transition to the American Eagle Financial Credit Union logo and name as the year progresses. The name change will be complete by the end of 2024.

 

Once the accounts are converted, your credit union will be American Eagle Financial Credit Union.

For now, these are staying the same. After the account conversion (scheduled to be complete by the end of 2024), there will be new phone numbers, email addresses, and mailing address. We will notify you of the new information in advance.

Please continue to make your loan payments using the same methods you have prior. Before we convert the accounts, we will send out detailed information about all changes. All new loan applications will now be done by American Eagle Financial Credit Union either online or at a Wellness FCU Branch by American Eagle representatives onsite.

Continue to send changes and communications to staff at WFCU, just as you have previously. WFCU staff will continue to assist Wellness members. We will notify you in advance of any upcoming changes. 

 

Effective July 1, 2024, Wellness FCU will have legally merged with American Eagle Financial Credit Union. Any new loans will be processed by American Eagle FCU. American Eagle FCU team members will be available at the Wellness branch locations to facilitate the application process.

To ease the account conversion process, any new accounts and new checking accounts will be opened as American Eagle accounts. American Eagle team members will be available at the Wellness branch locations to facilitate the process. 

For now, they stay the same. Once we convert accounts to American Eagle FCU there may be changes. We will notify you of any upcoming changes in advance.

You will continue to communicate with staff at Wellness FCU and we will continue to assist Wellness members. We will notify you of any upcoming changes.

We are reviewing all products to determine what may change. We will notify you of any changes in advance of the account conversion.

For now, you do not need to order new checks and your debit/credit card will remain the same. We are reviewing all products to determine what may change with the account conversion and will notify you of any changes.

For now, your Courtesy Pay program will not change. However, American Eagle FCU offers a more robust program that will be available to members who are currently enrolled. We will send out information about the new program before the account conversion.

Please continue to use Wellness FCU online and mobile banking as usual. You will receive instructions on how to access the American Eagle FCU online banking system and mobile app prior to account conversion.

For now, there are no changes to your bill pay. We are reviewing all digital services to determine what may change. We will notify you of any changes in advance of the account conversion.

Your CUNA Life Insurance will remain in effect. We will notify you if there are changes in how you pay your premium.

If there are any changes to the policy, you will be notified well in advance of the conversion date.

Your auto GAP & MRC will remain in effect.

After the account conversion scheduled for late 2024, you will be able to take advantage of the robust products and services offered at your new Credit Union – American Eagle. Please visit the website for full listing of offerings, locations and hours at www.americaneagle.org.

NEW BENEFITS TO EXPECT AFTER THE ACCOUNT CONVERSION 

IMPROVED ACCESS 

MORE PRODUCTS 

MORE CONVENIENCE 

  • Automatic online loan decision and pre-approved loan offers 
  • Instant issue debit cards at the branches 
  • Integration with 3rd-party software to help budget and analyze spending 
  • Person-to-person payments 
  • External transfers 
  • Robust online banking platform and mobile banking app 

FINANCIAL EDUCATION & PROGRAMS 

COMMUNITY INVOLVEMENT 

American Eagle is deeply involved in the communities it serves, creating value by the contributions it makes and the causes it supports through charitable contributions and employee volunteering. 

  • The American Eagle FCU Fund – Sponsors and donates to local organizations. 
  • Volunteering: – American Eagle’s staff is given opportunities—and encouraged—to donate time to various organizations. 
  • American Eagle FCU’s Cash Back to Community program donates one percent of its credit and debit card interchange income to nonprofit and/or 501(c)(3) organizations each quarter. To date, the program has generated more than $405,000 in donations. 

As of the legal merger date of June 30, 2024, American Eagle FCU expanded its field of membership to include all individuals in the Connecticut healthcare industry. American Eagle is now a community credit union, open to people who live, work, worship or go to school in the Hartford, Tolland, Middlesex and New Haven Counties in Connecticut as well as Hampden County Mass and individuals in the state of CT in the healthcare industry.

American Eagle FCU is community focused and strives to meet their member’s financial needs at all phases of their lives. American Eagle FCU demonstrates this through its mission:

Enriching the lives of our communities and members to create a world where financial freedom is a reality.

Yes. Your personal information will be protected. American Eagle has high standards when it comes to protecting members identification.

Keep your personal information, including your mailing address, email address, and phone numbers, up to date and notify us of any changes.

Cheryl Calabrese, CEO of Wellness Federal Credit Union. She can be reached at cheryl.calabrese@wellnessfcu.org.